Information We Collect
ELAF Invest is committed to protecting your privacy and the security of your personal data. We collect the following information to deliver our services effectively and securely:
- Registration info: full name, email, phone number, date of birth, nationality
- ID verification documents: a copy of your national ID or passport for KYC
- Financial information: bank account details for transfers and withdrawals only
- Usage data: login records, in-app activity, investments made
- Technical information: IP address, browser type, device used, location data
How We Use Your Information
We use collected information exclusively for the following purposes:
- Verifying your identity and activating your account per Securities Authority requirements
- Processing investment, withdrawal, and transfer operations safely and efficiently
- Sending important notifications about your account, investments, and monthly project reports
- Complying with legal and regulatory requirements of the UAE Securities and Commodities Authority
- Improving our services and user experience based on usage patterns
- Preventing fraud and money laundering and ensuring platform security
Sharing Information with Third Parties
๐ We do not sell, rent, or trade your personal information with any third party for commercial purposes.
We may share your data only in the following limited cases:
- Regulators: the Securities and Commodities Authority, UAE Central Bank upon legal request
- Service partners: payment and identity verification providers compliant with international security standards
- Legal authorities: when legally required or by a court order issued by UAE courts
Data Protection & Security
We use the highest security standards to protect your data:
- Investor funds are separated from company funds in independent accounts
- Daily backups of all data across multiple secure servers
Your Rights as a User
Under UAE law and international data protection standards, you have the right to:
- Access all your personal data held by us and request a copy
- Correct any inaccurate or incomplete information
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data for direct marketing purposes
- Transfer your data to another platform in a machine-readable format
๐ง To exercise any of these rights, contact us at: privacy@elaf.ae and we will respond within 5 business days.
Cookies
We use cookies to improve your experience. You can control their settings from your browser:
- Necessary cookies: to run the platform and keep you logged in โ cannot be disabled
- Performance cookies: to analyze platform usage and improve it โ can be disabled
- Preference cookies: to save your settings like language and dark mode โ can be disabled
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or in-app notice 30 days before they take effect.
Continued use of the platform after the update means you accept the new policy.
Contact Us
For any inquiries about the privacy policy or your personal data, contact us: